Why are the platform lights not working?

Refer also to An Overview of Freeway Lights

A quick checklist

• is the main "Music"circuit breaker switched on at the switch board?
   
• Are the Power Points switched on behind the platform?
   
• Is lights lead plugged into Socket 24 on the Multi-core patch panel on the floor behind the platform?
   
• is the Multimedia computer running?
   
• Does it need to be restarted due to a pending Windows update?  perhaps restart it anyway?
   
• Is the DMX Control program running on the Multimedia computer?
  Refer to How to control the lights via the Multimedia computer
   
• Is the intensity of the lights greater than zero (off) ?
   
• Is the lighting interface assigned to the USB device or blank?
  Refer to the following to check or set: Is the DMX Control program configured for the USB interface to the lights?